1 Lansdowne Road
Bedfordshire MK40 2BY
Telephone: (01234) 357339
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection was unannounced and was carried out on 6 August 2015.
The inspection was undertaken by two inspectors and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also checked the information we held about the service, including data about safeguarding and statutory notifications. Statutory notifications are information about important events which the provider is required to send us by law. In addition, we asked for feedback from the local authority that has a quality monitoring and commissioning role with the service.
We spoke with five people who lived at the service. We also spoke with two support workers, the deputy manager and the registered manager.
We looked at two peopleâs care records to see if they were up to date. We also looked at three staff recruitment files and other records relating to the management of the service including quality audit records.
Last updated 11:29:53 7th Dec 2017 - Update Now
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