11a Station Road

11a Station Road
Cippenham
Slough
Berkshire SL1 6JJ

Telephone: (01628) 669648

Care Types: Care in your HomeDementiaLearning disability/autismOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults


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Overall
Requires improvement

Read overall summary
Last updated 7 September 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This was an announced inspection which was carried out by one inspector and took place on 6 and 7 July 2017. The provider was given 48 hours’ notice that the inspection was going to take place. We gave them notice to ensure there would be senior management available at the service’s office to assist us in accessing information we required during the inspection.

Before our inspection we asked the provider to complete a provider information return (PIR) form. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed all the information we held about the service. We looked at statutory notifications the provider was legally required to send us. Statutory notifications are information about certain incidents, events and changes that affect a service or the people using it.

We asked the provider to send further documents after the inspection and these were included as part of the evidence we collected.

During our visit, we spoke with one person; two relatives, two care workers and the registered manager. We reviewed four care records, four staff records and records relating to the management of the service.

Last updated 09:58:20 7th Dec 2017 - Update Now

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