16 Palmwood Court, The Woodlands
Nottinghamshire NG6 9BZ
Telephone: (0115) 975 3987
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 13 and 14 January 2016 and was unannounced.
The inspection team consisted of two inspectors and an expert by experience.
Prior to our inspection we reviewed information we held about the service. This included previous inspection reports, information received and statutory notifications. A notification is information about important events which the provider is required to send us by law.
We contacted commissioners (who fund the care for some people) of the service and asked them for their views.
During the inspection we observed care and spoke with six people who used the service, three support staff, the deputy manager and the registered manager. We looked at the relevant parts of the care records of six people, the recruitment records of two staff and other records relating to the management of the home.
After the inspection we spoke with two relatives, two health professionals and one social care professional.
We looked at the relevant parts of the care records of six people, the recruitment records of two staff and other records relating to the management of the home. Additionally, we looked at other records relating to the running of the service such as policies, audits and procedures and staff files.
Last updated 01:46:30 4th Dec 2017 - Update Now
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