16 Tynedale Terrace
County Durham DH9 7UA
Telephone: (01207) 232090
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 30 December 2014. We announced this inspection on 29 December 2014 because we wanted to make sure people would be at 16 Tynedale to speak with about their experiences. The inspection was carried out by one Adult Social Care inspector.
Before this inspection we reviewed notifications that we had received from the service. We also met with the local authority safeguarding team and commissioners on 18 November 2014 where no issues of concern were raised about this service.
We spoke with two people who lived at 16 Tynedale, the registered manager and two staff. After the inspection we spoke with a care co-ordinator (or social worker). We did this to gain their views of the service provided.
We looked at two care records and two staff training and recruitment files. We also carried out observations in the communal areas.
For this inspection, the provider was not asked to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. During the inspection we talked with people about what was good about the service and asked the registered manager what improvements they were making.
Last updated 09:31:02 22nd Oct 2017 - Update Now
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