Lancashire PR2 8AE
Telephone: (01772) 700371
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008. We also looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.
This unannounced inspection was carried out on 26 April 2016 by two Adult Social Care inspectors from the Care Quality Commission. At the time of our inspection of this location there were six people who lived at 185 Watling Street Road. We spoke with four of them and âpathway trackedâ their care and support. This enabled us to determine if people who lived at the home received the support they needed in a person centred way and if any risks to peopleâs health and wellbeing were being appropriately managed. We were able to speak with five members of staff and the registered manager during our inspection.
We toured the premises, viewing with permission a randomly selected number of bedrooms and all communal areas. We looked at a wide range of records, including the care files of four people who used the service and the personnel records of three members of staff. Other records we saw included a variety of policies and procedures, training records, medication records and quality monitoring systems.
Prior to this inspection we looked at the information we held about this service. We reviewed notifications of incidents that the provider had sent us and we asked local Commissioners for their views about the service provided. We also requested feedback from 12 community professionals, such as medical practitioners, community nurses, social workers and mental health teams. We received positive comments from all those who responded.
Last updated 04:51:35 12th Dec 2017 - Update Now
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