22 Abbey Drive
Humberside DN32 0HH
Telephone: (01472) 507311
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 1 December 2015. We gave notice of the inspection the day before so staff could inform the people who used the service and provide appropriate support. The inspection team consisted of one adult social care inspector.
Before the inspection, we asked the registered provider to complete a Provider Information Return (PIR). This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make. We received the completed PIR within the timescale given. We requested information from professionals involved in the service.
During the inspection we observed how staff interacted with people who used the service. We spoke with three people who used the service, the registered manager, deputy manager, two support workers and an independence tutor. Following the inspection we spoke with four relatives.
We looked at two care files which belonged to people who used the service. We also looked at other important documentation relating to the four people who used the service such as their medication administration records (MARs). We looked at how the service used the Mental Capacity Act 2005 to ensure when people were assessed as lacking capacity to make their own decisions, best interest meetings were held in order to make important decisions on their behalf.
We looked at a selection of documentation relating to the management and running of the service. These included three staff recruitment files, training records, the staff rotas, minutes of meetings with staff, accident and incident records, quality assurance audits and maintenance of equipment records.
Last updated 02:32:47 20th Feb 2018 - Update Now
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