24 Formosa Drive
Merseyside L10 7LE
Telephone: (0151) 521 1099
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 30 May 2017 and was announced. We gave the service notice of the inspection because it is small and the registered provider is often out of the office supporting staff or providing care. We needed to be sure that they would be in.
The inspection team consisted of an adult social care inspector.
Before our inspection we viewed the information we held on 24 Formosa Drive. This included notifications we had received from the provider, about incidents that affect the health, safety and welfare of people who received a service. We also reviewed the Provider Information Record (PIR) we received prior to our inspection. This is a form that asks the provider to give some key information about the service, what the service does well and any improvements they plan to make. This provided us with information and numerical data about the operation of the service.
The agency was supporting one person at the time of our inspection. We were not able to speak directly to them on this occasion but we did speak with their relative. We also spoke with the service manager who directly provided care.
During the inspection we looked at the care records of the person who received a service, two staff files including staff training and recruitment records and records relating to the management of the service.
Last updated 09:41:04 5th Dec 2017 - Update Now
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