24 St Marks Road
Derbyshire DE21 6AH
Telephone: (01332) 294066
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 3 November 2015 and was unannounced. The inspection team consisted of one inspector.
Before the inspection we reviewed the Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We also reviewed the providerâs statement of purpose and the notifications we had been sent. A statement of purpose is a document which includes a standard required set of information about a service. Notifications are changes, events or incidents that providers must tell us about.
We used a variety of methods to inspect the service. Due to communication difficulties the people using the service were unable to share their views verbally with us, so we spent time with six of them and observed them being supported in communal areas and at lunch time. We also spoke with two relatives, the registered manager, deputy manager, operations manager, and five care workers.
We observed people being supported in communal areas. We looked at records relating to all aspects of the service including care, staffing and quality assurance. We also looked in detail at three peopleâs care records.
Last updated 08:29:11 23rd Apr 2017 - Update Now
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