3-4 Priors Court Cottages

Priors Court Road
Hermitage
Thatcham
Berkshire RG18 9JT

Telephone: (01635) 247202

Care Types: Care HomeLearning disability/autismYounger Adults


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Last updated 15 June 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 16 May 2016. We gave 48 hours’ notice of the inspection due to the need for the service to prepare people for the visit. As they all have needs on the autistic spectrum, a sudden change in their normal routine could have caused people using the service unnecessary anxiety and concern.

This was a comprehensive inspection which was carried out by one inspector.

Before the inspection, the provider completed a Provider Information Return (PIR) which we received in April 2016. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the information provided in the PIR and used this to help us plan the inspection. Prior to the inspection we reviewed the records we held about the service, including the details of any safeguarding events and statutory notifications sent by the provider. Statutory notifications are reports of events that the provider is required by law to inform us about.

During the inspection we spoke with three staff, the registered manager and a member of the senior management team. The service supports six young adults with autism and moderate to severe learning disabilities. The young adults who use the service were unable to give us verbal feedback about their experience. We were shown parts of the service and had some limited interaction with two of them. We also observed the interactions between people and staff at various times throughout the day and had lunch with two of the young adults to help us understand their experience. We saw how staff supported people with daily tasks such as meal preparation and to remain focused on their individual daily plan. We observed the handover between the early and late shift to observe how information was transferred to maintain continuity of care. Following the inspection we spoke with four relatives to obtain their views about the service. We contacted two representatives of commissioning local authorities and neither raised any concerns with us.

We reviewed the care plans and associated records for three of the people supported, including their risk assessments and reviews, and related this to the care observed. We examined a sample of other records to do with the home’s operation including staff records, complaints, surveys and various monitoring and audit tools. We looked at the recruitment records for the most recently appointed staff members.

No concerns about the service had been reported to us by local authority care managers since the last inspection in June 2014.

Last updated 02:39:51 19th Jan 2018 - Update Now

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