Wiltshire SN5 6HJ
Telephone: (01793) 875898
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection was carried out by one inspector on 25 April 2017 and was unannounced. Prior to our inspection, we reviewed information we held about the service. This included any information received and statutory notifications. A notification is information about important events which the provider is required to send us by law. Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection we spoke with two people who lived at the service and one personâs relative, three members of care staff and the registered manager. We observed the care and support provided to people in the communal areas. We looked at care records for four people who used the service, and four staff files. We also examined a range of records relating to the running of the service which included audits carried out by the registered manager and the provider.
Last updated 11:01:36 19th Jan 2018 - Update Now
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