304-306 Southwell Road East
Nottinghamshire NG21 0EB
Telephone: (01623) 793929
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 6 June 2017 and was unannounced. The inspection was carried out by one inspector.
Prior to our inspection we reviewed information we held about the service. This included a Provider Information Return (PIR) completed by the provider. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at previous inspection reports, information received and statutory notifications. A notification is information about important events and the provider is required to send us this by law. We contacted some commissioners who fund the care for some people and asked them for their views
During the inspection we spoke with three people who used the service and two relatives. We also spoke with four support workers, a quality supervisor and the registered manager.
We considered information contained in some of the records held at the service. This included the care records for three people, staff training records, three staff recruitment files and other records kept by the registered manager as part of their management and auditing of the service.
Last updated 06:46:28 22nd Feb 2018 - Update Now
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