Stockton On Tees
Cleveland TS17 8QW
Telephone: (01642) 892003
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on the 28 January 2016 and 22 February 2016 and the first day was unannounced. Due to people who used the service being out throughout the day we returned early evening on the second day to observe.
The inspection team consisted of one adult social care inspector.
Before our inspection, we reviewed the information we held about the home. We looked at statutory notifications that had been submitted by the home. Statutory notifications include information about important events which the provider is required to send us by law. This information was reviewed and used to assist us with our inspection.
The registered provider was not asked to complete a provider information return [PIR]. This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make.
People who used the service were unable to communicate verbally, therefore during the visit we observed the five people who used the service, the registered manager, the house coordinator and three staff members on the first day and three staff members on the second day. We also spoke on the telephone with two relatives of people who used the service. We undertook general observations and reviewed relevant records. These included three peopleâs care records, four staff files and other relevant information such as policies and procedures.
Last updated 09:30:59 22nd Oct 2017 - Update Now
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