40 Stonepit Drive
Leicestershire LE16 8XY
Telephone: (01536) 400705
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 8, 9 and 11 March 2016 and was announced and was undertaken by two inspectors. The provider was given 24 hoursâ notice because the location provides a domiciliary care service and we needed to be sure a member of staff would be available.
Before the inspection, we asked the provider to complete a Provider Information return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed the completed PIR before the inspection.
We checked the information we held about the service including statutory notifications. A notification is information about important events which the provider is required to send us by law.
We contacted the health and social care commissioners who monitor the care and support of people living in their own home.
During the inspection we visited 2 people using the service, met 3 members of care staff, a senior carer and registered manager who was the provider. We also spoke to 2 relatives.
We reviewed the care records of 3 people who used the service and four staff recruitment files. We also reviewed records relating to the management and quality assurance of the service.
Last updated 03:15:03 12th Dec 2017 - Update Now
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