Buckinghamshire MK8 9HP
Telephone: (01908) 262860
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 14 June 2016 and was unannounced.
The inspection was carried out by one inspector.
Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We checked the information we held about this service and the service provider. We also contacted the Local Authority.
During our inspection we observed how staff interacted with people who used the service.
Some people who used the service had limited verbal communication or did not wish to communicate with us. However we were able to observe their interactions with staff.
We spoke with seven people who used the service and two relatives. We also spoke with the registered manager, two senior support workers and five support staff.
We reviewed four peopleâs care records, four medication records, four staff files and records relating to the management of the service, such as quality audits.
Last updated 02:08:37 21st Feb 2018 - Update Now
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