50 Burton Road
Burton on Trent
Staffordshire DE14 3DN
Telephone: (01283) 512766
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 22 January 2016 and was unannounced. The inspection team consisted of one inspector.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. As part of our planning we reviewed the information in the PIR. We reviewed information we held about the service including information received from people who used the service and the statutory notifications the provider had sent us. A statutory notification is information about important events which the provider is required to send to us by law.
We spoke with the relatives of one person who lived at the home. We also spoke with one member of the care staff team, a manager from another of the providerâs registered services, who was overseeing the management of the service and the operations manager.
We observed how staff interacted with people and looked at one personâs care records to see how their care and treatment was planned and delivered. We looked at the meals to check that people were provided with food that met their needs and preferences. We looked at the medicines and records for one person to check that people were given their medicines as prescribed and in a safe way. We reviewed two staff files to see how staff were recruited, trained and supported to deliver care appropriate to meet peopleâs needs. We looked at the systems the provider had in place to ensure the quality of the service was continuously monitored and reviewed to drive improvement.
Last updated 12:12:50 16th Jan 2018 - Update Now
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