55 Langaton Lane
Devon EX1 3SP
Telephone: (01392) 209109
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 13 and 14 April 2016 and was unannounced. It was carried out by one social care inspector. The first visit took place in the late afternoon and evening. On the second day we visited the providerâs head office where records relating to the management of the home were kept.
Before the inspection we reviewed the information we held about the service. We looked at the information we had received from the service including statutory notifications (issues providers are legally required to notify us about) or other enquiries from and about the provider.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the information in the PIR and also looked at other information we held about the service before the inspection visit.
During our inspection we spoke with the registered manager and one staff. We observed care given to two people living in the home. We looked at the care records of two people living in the home. After the inspection we contacted six health and social care professionals to seek their views on the service.
We also looked at records relevant to the running of the service. This included staff recruitment files, training records, medication records, and quality monitoring procedures.
Last updated 06:15:47 18th Jan 2018 - Update Now
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