70-72 Worting Road
Hampshire RG21 8TP
Telephone: (01256) 843411
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.â
The inspection took place on the 29 and 30 December 2016 and was unannounced. The inspection team consisted of one inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who has used this type of service.
Before the inspection, we reviewed all the information we held about the service including previous inspection reports and notifications received by the Care Quality Commission (CQC). A notification is used by providers and registered managers to tell us about important issues and events which have happened within the service. In May 2016, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, such as what the service does well and improvements they plan to make. We used this information to inform our inspection planning.
We spoke with five of the people living at the home and spent time observing interactions between people and the staff supporting them. We also spoke with five peopleâs relatives, the registered manager, two support workers and two health care professionals who visited the service on a regular basis. We reviewed the care records of three people in detail. We viewed the medicine administration records for all eight people. Other records relating to the management of the service such as staff files, rotas, audits and policies and procedures were also viewed.
The last inspection of this service was in June 2014 when no concerns were found in the areas inspected.
Last updated 04:05:17 17th Jan 2018 - Update Now
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