703 Burton Road
Derbyshire DE11 0DL
Telephone: (01283) 216301
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This was a comprehensive inspection that was completed by one inspector on 20 March 2017 and was unannounced.
On this occasion we did not ask the provider to send us a Provider Information Return (PIR) before our inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. However we offered the provider the opportunity to share information they felt relevant with us. We also reviewed other information that we held about the service such as notifications, which are events which happened in the service that the provider is required to tell us about, and information that had been sent to us by other agencies. This included the local authority who commissioned services from the provider.
Some people who used the service had complex needs and were unable to communicate verbally with us. We spent time observing how staff provided care for people to help us better understand their experiences of the care and support they received. We spoke with three people who used the service and four members of staff including the registered manager.
We looked at three peopleâs care records to see if their records were accurate and up to date. We also looked at records relating to the management of the service including quality checks.
Last updated 01:31:48 21st Jun 2017 - Update Now
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