703 Burton Road
Derbyshire DE11 0DL
Telephone: (01283) 216301
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We visited the service on 2 November 2015. The inspection team consisted of one inspector, the inspection was unannounced. This was the first inspection of the service.
We checked the information we held about the service and provider. This included the notifications that the provider had sent to us about incidents at the service and information we had received from the public. We used this information to formulate our inspection plan.
On this occasion, we had not asked the provider to send us a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. However, we offered the provider the opportunity to share information they felt was relevant.
We spoke with four people who used the service, two relatives and friends, four members of care staff and the operations manager. We did this to gain peopleâs views about the care and to check that standards of care were being met.
We observed how the staff interacted with people who used the service.
We looked at two peopleâs care records to see if their records were accurate and up to date. We also looked at records relating to the management of the service including quality checks.
Last updated 05:39:12 20th Feb 2017 - Update Now
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