83 Tennyson Road
Bedfordshire LU1 3RR
Telephone: (01582) 720186
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.â
This inspection took place on 10 February 2016 and was announced. The inspection was completed by one inspector.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed this and the information available to us about the home, such as the notifications that they had sent us. A notification is information about important events which the provider is required to send us by law. We also reviewed local authority inspection records and spoke to one professional involved with the service to gain their feedback.
During the inspection we spoke with two people using the service, the registered manager and two members of the care staff. We observed interactions between people and staff around the service. We also looked at care records for two people, four staff files containing training records, inductions and recruitment information and looked at risk assessments and emergency plans. We reviewed records for medicine administration, audits, minutes of meetings, satisfaction surveys and healthcare records.
Last updated 04:51:54 16th Feb 2018 - Update Now
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