5 Park Hill Drive
Leicestershire LE2 8HS
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 19 August 2015 and was unannounced.
5 Park Hill Drive is one of three locations registered by the provider 9 Grace Road Limited, one of which is currently dormant as there is no one using the service. At the time of the inspection the three locations were being managed on a day to day basis by the consultants.
The inspection was carried out by two inspectors.
We met the three people who used the service and spoke with them. We spoke to the person who was managing the service who represented the consultants. Referred to within this inspection report as the manager.
We spoke with the deputy manager of 5 Park Hill Drive and two members of staff. We looked at the records of three people, which included their plans of care and medicine records. We also looked at the recruitment files of two members of staff, a range of policies and procedures, and maintenance records of equipment and the building.
We asked the deputy manager to facilitate our contacting the relatives of people who used the service to seek their views. The deputy manager confirmed that they would and that they would provide us with peopleâs contact details upon seeking their agreement. We did not receive the information agreed upon and therefore were unable to speak with peopleâs relatives.
Last updated 09:38:34 20th Feb 2018 - Update Now
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