Derbyshire S43 1HY
Telephone: (01629) 537592
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 7 and 8 December 2015 and the first day was unannounced. The inspection was carried out by one inspector.
We reviewed the information we held about the service including notifications the provider sent us. A notification is information about important events which the provider is required to tell us about by law. We spoke with three health and social care professionals prior to the inspection visit.
We asked the service to complete a provider information return (PIR). This is a form that asks the provider to give us information about the service, what they do well, and what improvements they are planning to make. This was returned to us by the service.
During the inspection we spoke with seven people who used the service and one external social care professional. We also spoke with the management team, seven staff, including staff from the care team, the domestic and catering team. Throughout the day, we observed care practice, the administration of medicines as well as general interactions between people and staff. We spoke with two relatives by telephone following the inspection.
We looked round the building and accessed a range of records relating to how the service was managed. These included three peopleâs care records, three staff recruitment and training records, and the providerâs quality auditing system.
Last updated 11:17:34 26th Mar 2017 - Update Now
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