4 St Winefrides Road
West Sussex BN17 5NL
Telephone: (01903) 725458
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 28 and 29 January 2016 and was unannounced. One inspector undertook the inspection.
Before the inspection, we checked the information that we held about the home and the service provider. This included previous inspection reports and statutory notifications sent to us by the provider about incidents and events that had occurred at the service. A notification is information about important events which the provider is required to tell us about by law. We also reviewed feedback from health and social care professionals. We used all this information to decide which areas to focus on during inspection.
Some people living at the service were unable to tell us about their experiences; therefore we observed care and support in communal areas. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. We spoke with four people, three relatives, the registered manager, the deputy manager, the chef and three care assistants. We also spent time looking at records. These included four care records, three staff records, medication administration record (MAR) sheets, staff rotas, the staff training plan, complaints, quality assurance audits and other records relating to the management of the service. Following our inspection we spoke with a health care professional who visits the service regularly.
The service was last inspected on 6 June 2013 and no issues were identified.
Last updated 10:10:12 21st Feb 2018 - Update Now
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