Off Chapel Lane, Coppull
Lancashire PR7 4PF
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The first day of our inspection was unannounced. The registered manager was given short notice of the second day of our inspection. The inspection was conducted by two Adult Social Care inspectors from the Care Quality Commission (CQC) and an expert by experience. An expert by experience is a person who has experience of the type of service being inspected. At the time of our inspection there were 42 people who lived at Aarondale Care Home. We were able to speak with eleven of them. We received positive comments from most of those we spoke with.
We also spoke with three members of staff, the deputy manager of the home, the administrator, the registered manager and two company representatives, who attended the inspection on separate days. We also communicated with five relatives. We toured the premises, viewing private accommodation and communal areas. We observed the day-to-day activity within the home and we also looked at a wide range of records, including the care files of six people who used the service. This enabled us to determine if people received the care and support they needed and if any risks to peopleâs health and wellbeing were being appropriately managed. We also looked at the personnel records of four staff members, which helped us to establish the robustness of the recruitment practices and the level of training provided for the staff team. Other records we saw included a variety of policies and procedures, training records, medication records and quality monitoring systems.
We conducted a Short Observational focussed Inspection (SOFI) during our visit to Aarondale. This part of our methodology enables us to specifically observe a small number of people over short time frames.
The provider completed and submitted a Provider Information Return (PIR) within the time frames requested. A PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
Prior to our inspection we reviewed all the information we held about the service, including notifications the provider had sent us about important things that had happened, such as accidents, deaths and safeguarding incidents. We also looked at the information we had received from other sources, such as the local authority and community professionals involved in the care and support of those who lived at the home.
Last updated 10:08:55 21st Feb 2018 - Update Now
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