Abbeville Lodge

Acle New Road
Great Yarmouth
Norfolk NR30 1SE

Telephone: (01493) 857300

Care Types: Care HomeDementiaOlder PeopleYounger Adults


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Overall
Requires improvement

Read overall summary
Last updated 2 June 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 11 April 2017 and was unannounced. The inspection team consisted of three inspectors, one of whom specialised in medicines.

Prior to this inspection we liaised with the local authority and reviewed information held about the service. We reviewed statutory notifications we had received from the service. Providers are required to notify us about events and incidents that occur in the home including deaths, serious injuries sustained and safeguarding matters.

During this inspection we spoke with six people living in the home and relatives of two people. We also spoke with two staff members, the manager, the provider and their management consultant.

We made general observations of the care and support people received at the service. We looked at the medication records of all fourteen people living in the home and care records for five people. We viewed records relating to staff recruitment as well as training and supervision records. We also reviewed a range of maintenance records and documentation monitoring the quality of the service.

Last updated 05:06:42 6th Dec 2017 - Update Now

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