Registered Manager: Alex Martin
Provider Name: Knights Care Limited
Care home beds: 52
Abbey Court Care Home is a purpose built 52 bed care facility. Owned and operated by Knights Care Ltd, a family run business that has been in the care industry for many years. Abbey Court provides Nursing, Residential and Palliative (Continuing Healthcare), we also provide emergency respite care which can provide much needed relief for those caring for a family member at home. Residents enjoy 24 hour care from the friendly and experienced staff who strive to meet the needs and wishes of every individual in a person centred manner. Everyone benefits from state of the art facilities with those assessed as having slightly higher dependency requirements having access to nursing care from highly qualified experienced Registered Nurses.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 18 August 2016 and was unannounced. The inspection was carried out by two inspectors.
We looked at information we held about the service including statutory notifications submitted. Statutory notifications include information about important events which the provider is required to send us by law. We also asked commissioners and Healthwatch if they had any information they wanted to share with us about the service. Healthwatch is an organisation that gathers information from people and relatives who use services and provides feedback to commissioners and regulators (like the CQC) about those services.
We spoke with seven people who use the service, four relatives, seven members of staff that supported people and three professionals that have contact with the people who use the service. We also made observations in communal areas. We reviewed the care plans and other care records (such as medication records) for five people who use the service and looked at management records such as quality audits. We looked at recruitment files and training records for four members of staff.
Last updated 05:10:49 17th Nov 2017 - Update Now
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