49 Harvey Road
Hertfordshire AL2 1NA
Telephone: (01727) 825899
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 22 November 2017 and was unannounced. The inspection was undertaken by one inspector.
Before the inspection the provider completed a Provider Information Return [PIR]. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We received the completed document prior to our visit and reviewed the content to help focus our planning and determine what areas we needed to look at during our inspection. We also reviewed other information we held about the service including statutory notifications. Statutory notifications include information about important events which the provider is required to send us.
During the inspection we spoke with one person who lived at the home, two staff and the registered manager. We also reviewed the last contract monitoring report carried out by the local authority.
We reviewed care records relating to two people who used the service and other documents central to peopleâs health and well-being. These included staff training records, medication records and quality audits. We also reviewed three staff employment files.
Last updated 12:38:23 19th Feb 2018 - Update Now
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