3 Finch Lane
Hertfordshire WD23 3AH
Telephone: (020) 8950 7164
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This unannounced inspection took place on 24 April 2015. It was undertaken by one inspector.
Before our inspection we looked at all the information we held about the home. This included information from notifications. Notifications are events that the provider is required by law to inform us of. We also made contact with the local authority contract monitoring officer.
During the inspection we spoke with four people who lived in the home. We observed staff support people and spoke with three care staff and the manager. We also spoke with a relative to obtain their feedback on how people were supported to live their lives. We received feedback from representatives of the local authority commissioning team.
We looked at three peopleâs care records, staff training and recruitment records, and records relating to the management of the service including audits and policies.
Last updated 01:25:10 22nd Mar 2017 - Update Now
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