Registered Manager: Chaudhry, Muhammad Zeeshan Tayyab
Provider Name: Regency Healthcare Limited
Care home beds: 33
At Abbeycroft, we can offer care to suit an individual’s needs, long term care for those who need daily Nursing and Residential care. We have an activity organiser to provide our residents exciting and interesting activities, taking account of residents’ interest.
Abbeycroft is furnished to a high standard throughout, with lift access. It offers a choice of spacious lounge areas where residents can meet and chat, or find peace to read or play cards. Meals are served in the homes elegant dining rooms. All the bedrooms are bright and airy and attractively decorated. There are two twin rooms for couples or those who wish to share.
The home is set in well-maintained gardens with beautiful lawns, flower and shrub borders, and a paved courtyard area. A driveway leads to a large car park at the front and round to a further car parking area at the rear.
The services and facilities at Abbeycroft are of highest standard
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 26 and 27 May 2016 and was unannounced. The inspection was carried out by one adult social care inspector. At the time of our inspection there were 23 people receiving care at the service.
Before the inspection we reviewed information we held about the service, including statutory notifications. A statutory notification is information about important events which the provider is required to send us by law. We also reviewed the information we held, including complaints, safeguarding information and previous inspection reports. In addition to this we contacted the local authority contract monitoring team who provided us with any relevant information they held about the service.
We used a number of different methods to help us understand the experiences of people who used the service. This included spending time in the company of the people living in the home. We observed how people were cared for and supported. We spoke with 11 people who used the service and six relatives. We spoke with six members of staff, three visiting health care professionals, the registered manager and the compliance manager.
We looked around the premises. We looked at a sample of records, including three care plans and other related documentation, three staff recruitment records, medicines records, meeting records and monitoring and checking audits. We also looked at a range of policies, procedures and information about the service. We looked at the results from a recent customer satisfaction survey.
Last updated 09:59:43 7th Dec 2017 - Update Now
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