Stonehill House, 106 Churchway
Buckinghamshire HP17 8DT
Telephone: (01844) 290028
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on the 28 and 29 April 2016, it was unannounced; this meant that the staff and provider did not know we were visiting. The inspection was carried out by one inspector.
Before the inspection the provider completed a Provider Information Return (PIR). The PIR is a form that the provider submits to the Commission which gives us key information about the service, what it does well and what improvements they plan to make. We reviewed notifications and any other information we had received since the last inspection. A notification is information about important events which the service is required to send us by law.
We spoke with the seven people living at Abbeyfield Haddenham Society Limited who were receiving care and support, the registered manager and deputy manager. We received feedback from external professionals who visited the service and relatives. We spoke with four care staff. We reviewed four staff files and four care plans within the service and cross referenced practice against the providerâs own policies and procedures.
We spent time observing how people using the service were interacting with staff.
Last updated 02:08:38 21st Feb 2018 - Update Now
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