North Yorkshire YO24 1LL
Telephone: (01904) 704500
Care Types: Housing with Care
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place 16 March 2017. The inspection was announced. This meant the registered provider and staff knew we would be visiting. The registered provider was given 24 hoursâ notice, because the location provides a domiciliary care service and we needed to be sure that someone would be in the locationâs office when we visited.
The inspection was carried out by one Adult Social Care Inspector.
Before our inspection we looked at information we held about the service, which included notifications. Notifications are when registered providers send us information about certain changes, events or incidents that occur within the service. We also contacted the local authorityâs adult safeguarding and commissioning teams to ask if they had any relevant information to share about the service. We used this information to plan our inspection.
We did not ask the registered provider to complete a Provider Information Return (PIR). This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make.
As part of this inspection we visited and spoke with four people who used the service and obtained feedback from two peopleâs relatives. We spoke with the registered manager, three members of staff and two volunteers at Abbeyfield House. We looked at three peopleâs care records, three staff recruitment and training files, meeting minutes, medication administration records, audits and a selection of records relating to the running of the service.
Last updated 03:02:30 25th Apr 2017 - Update Now
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