North Yorkshire YO24 1LL
Telephone: (01904) 704500
Care Types: Housing with Care
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place 31 March and 4 April 2016. The inspection was announced. The registered provider was given 24 hoursâ notice because the location provides a domiciliary care service and we needed to be sure that someone would be in the locationâs office when we visited.
The inspection was carried out by one Adult Social Care Inspector.
Before our visit we looked at information we held about the service, which included notifications. Notifications are when registered providers send us information about certain changes, events or incidents that occur within the service. We also asked the local authorityâs safeguarding and commissioning teams if they had any relevant information about the service. They told us they did not have any information or concerns about Abbeyfield House â York at the time of our inspection.
We did not ask the registered provider to complete a Provider Information Return (PIR). This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make.
As part of this inspection we visited and spoke with five people using the service and three visitors who were their relatives or friends. We spoke with the registered manager, four care workers and a visiting health and social care professional. We looked at three peopleâs care records, three care workerâs recruitment and training files and a selection of records used to monitor the quality of the service.
Last updated 05:23:21 24th Mar 2017 - Update Now
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