71 Beach Road
Weston Super Mare
Somerset BS23 4BG
Telephone: (01934) 621166
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 11&12 December 2017 and was unannounced on the first day. It was carried out by one adult social care inspector on two days. On the first day an expert by experience and a specialist advisor also carried out the inspection. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection we reviewed the providers completed Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed the notifications we received from the service.
At our last inspection of the service in October 2016 we rated the service as Requires Improvement.
During the inspection we spoke with eight people who lived at the home, two relatives, two health care professionals. We also spoke with four staff, the senior and the registered manager.
We also looked at three staff files, four care plans, medicines administration records and records relating to the quality monitoring of the home.
Last updated 04:13:29 21st Feb 2018 - Update Now
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