Abbotsbury EMI Rest Home

25 Park Road
Southport
Merseyside PR9 9JL

Telephone: (01704) 537117

Care Types: Care HomeDementiaOlder PeopleYounger Adults


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Overall
Requires improvement

Read overall summary
Last updated 14 July 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This was an unannounced inspection which took place over two days on 7 & 8 June 2017. The inspection team consisted of two adult social care inspectors and an ‘expert by experience’. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Prior to the inspection we collated information we had about the service and contacted the social service contracting team to seek feedback about the home.

The provider had completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and any improvements they plan to make.

We used all of this information to plan how the inspection should be conducted.

During the inspection we were able to meet and speak with seven of the people who were staying at the home. We spoke with five family members, three on the inspection and two by phone. We spoke with four care staff working at Abbotsbury EMI Care Home as well as the registered manager and a representative for the provider (owner). We were also able to speak with three health professionals who were visiting the home.

We looked at the care records for four of the people living at Abbotsbury EMI Care Home, as well as medication records, four staff recruitment files and other records relevant to the quality monitoring of the service. These included safety audits and quality audits including feedback from people living at the home and relatives. We undertook general observations and looked round the home, including people’s bedrooms, bathrooms and the lounges/conservatory.

Last updated 03:00:14 4th Dec 2017 - Update Now

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