Provider Name: Nellsar Limited
Care home beds: 61
Abbotsleigh is a Care Home for 61 adults with Dementia, in a beautiful countryside setting in Staplehurst, Kent. 19 of the rooms are designed for those that need a Residential environment and 42 provide Nursing care.
It is easily accessible by train, Staplehurst station is near by and buses run regularly at the bottom of the lane. It also has ample parking space for more than twenty cars.
The Home has been open since 2007, with extensive refurbishments in 2014. These included a completely renovated Atrium area that offers an alternative dining area, or quite space for reading and relaxation, and an extensive decked terraced area to the front of the building. Many of the bedrooms have been refurbished, as have the three lounge areas and two dining rooms. Almost all of the bedrooms have en-suite facilities, some with wet rooms.
There is under-floor heating throughout, which can be individually controlled for each resident’s preference. There is a first-rate multi-sensory/reminiscence room, a sunny and airy conservatory, walk-in wet rooms and assisted bathrooms, hairdressers, family visiting rooms and other facilities designed to meet the needs of a 21st century care centre.
There are also fully accessible and secure gardens that have been professionally landscaped. Everything has been purpose designed and decorated, with attention focussed on the latest research into creating environments ideal for those with Dementia.
Abbotsleigh is built over two floors and all areas are accessible by lift. All our rooms are fully furnished, but service users may bring their own furniture if desired.
Abbotsleigh provides care from a Person Centred Planning approach. Everyone has different care needs, so our manager, Paula Persaud, will help to design a plan to suit each individual. All our staff will be fully trained to meet any support and care required. Paula is a Dementia care specialist with many years experience in mental health settings, both private and NHS and has an open door policy available to residents and relatives during office hours. There is also always a qualified Nurse on duty at Abbotsleigh.
Other staff includes a qualified Head Chef and catering team, who provide fresh, high quality homemade food and snacks throughout the day. All residents are offered a choice of food, and we cater for all types of preferences and diets, whether these are preferred for medical or cultural reasons. Our Chef will always consult with the residents regarding the choice of meals.
Abbotsleigh’s approach to activity provision is also person-centred and we believe, a key part of any care package. Our activities co-ordinator will plan activities in and out of the house. There are many things to do at the Home, be it pampering days, gin & tonic afternoons, bingo and singalongs, or chair based exercise classes. The onsite cinema club has “ladies” and “gentleman’s” movie nights. Abbotsleigh can also provide visiting aromatherapists, masseurs and other professionals.
The gardens are ideal for anyone who would enjoy helping with planting and growing flowers and vegetables, with day trips to the seaside, boat trips and other outdoor activities planned throughout the summer months.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 9 January and was unannounced.
The inspection was carried out by one inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection, we reviewed the information we held about the service, including data about
safeguarding and statutory notifications. Statutory notifications are information about important events which the provider is required to send us by law. We also contacted the Local Authority for any information they held on the service.
We spoke with twelve people who used the service, four relatives of people that use the service, one nurse, four support workers, the manager who was going through the process of becoming the registered manager, and the regional manager. We reviewed five people's care records to ensure they were reflective of their needs, five staff files, and other documents relating to the management of the service, including quality audits.
Last updated 07:09:00 12th Dec 2017 - Update Now
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