20 Stockerston Road, Uppingham
Rutland LE15 9UD
Telephone: (01572) 823308
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place 6 May 2015 and was unannounced.
The inspection consisted of two inspectors.
Before the inspection the provider completed a provider information return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed the information included in the PIR along with notifications that we had received from the provider. A notification is information about important events which the service is required to send us by law. We also contacted commissioners who had funding responsibility for some people who used the service.
On the day of the inspection we spoke with seven people who used the service about their experience of the service. We also spoke with the registered manager and three care staff.
We looked at all or parts of the care records for four people along with other records relevant to the running of the service. This included policies and procedures, records of staff training and records of associated quality assurance processes.
Last updated 02:52:59 9th Dec 2017 - Update Now
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