10 St Michael's Road
West Sussex BN11 4SD
Telephone: (01903) 212018
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 11 January 2017 and was unannounced. The inspection was completed by one adult social care inspector.
Prior to the inspection we reviewed all the information we held about the service including statutory notifications we had received about the service. Notifications are changes, events or incidents that the provider is legally obliged to send us. We also reviewed a Provider Information Return (PIR). A PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
During our inspection we observed staff supporting three people who lived at Abi House and spent time with them in the communal areas of the building. We spoke with the manager, two members of the staff team and a senior manager of the provider. We made several attempts but were unsuccessful in contacting commissioners (who fund the care for some people) of the service for their views.
We looked at the care records of three people who used the service, as well as a range of records relating to the running of the service including four staff files, medication records and quality audits carried out at the service.
Some people living at the service had very complex needs and were not verbally able, or choose not to, communicate with us so we used observation as our main tool to gain insight into their experiences.
Abi House was last inspected in September 2014 where no concerns were identified.
Last updated 01:24:29 22nd Feb 2018 - Update Now
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