The Old Parish Rooms, Whitlingham Lane
Norfolk NR14 8TZ
Telephone: (01603) 764567
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We inspected this service on 16 March 2015. The inspection was announced and undertaken by two inspectors.
For the inspection we visited the providerâs main office and spoke with the registered manager and care manager about the service provided. We looked at five peopleâs care records to see if their records were accurate and up to date. We reviewed staff recruitment files and further records relating to the management of the service.
Following our inspection we telephoned three people who used the service, one relative and five members of staff. We also contacted a number of health and social care professionals who knew the service well, including a social worker and two nurses.
Last updated 03:23:20 19th Feb 2018 - Update Now
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