49a Park Lane
Cheshire SK12 1RD
Telephone: (01625) 875865
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 11, 12 and 19 October 2016. The provider was given 48 hoursâ notice because the location provides a domiciliary care service and the manager sometimes provides care so we needed to be sure that someone would be in. The inspection was carried out by one adult social care inspector. On the first day, we completed phone calls and the subsequent days were spent in the office and visiting people in their homes.
Before the inspection, the registered provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service. We also checked information that we held about the service and the service provider. We looked at any notifications received and reviewed any other information held about the service prior to our visit. We invited the local authority to provide us with any information they held about Able Living Services. They told us that they had no concerns.
The registered manager was available throughout the inspection to provide documentation and feedback.
During the course of our inspection we spoke with eight people who used the service and four of their relatives. We spoke with the registered manager as well as four carers.
We visited two people separately in their homes with their permission. We looked at care records for three people who used the service. Records reviewed included: call planning software, policies and procedures, three staff files covering recruitment and training records, medicine administration records (MAR), staff rotas and complaints.
Last updated 10:39:00 21st Feb 2018 - Update Now
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