Unit 1, OPCO Trading Complex
Speke Hall Road
Merseyside L24 9HE
Telephone: (0151) 486 0870
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the Nominated individual is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We inspected Absolute Care on 24 October 2016. The registered provider was given 48 hoursâ notice because the location provides a domiciliary care service with the registered manager also providing care; we needed to be sure that someone would be at the registered office. At the time of our inspection visit the service provided care and support to eleven people and there were 13 care staff members employed.
The inspection team consisted of one adult social care inspector.
Before the inspection we reviewed all the information we held about the service including notifications and complaints.
We obtained information to contact people who used the service during the course of the inspection and sought peopleâs permission to consult with them.
During the inspection we contacted two people who used the service and two family carers. We also spoke with the registered manager, the account manager and three support workers. We looked at five peopleâs care records, six recruitment records for staff providing personal care, the training chart and training records, as well as records relating to the management of the service.
Last updated 08:29:21 12th Dec 2017 - Update Now
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