Registered Manager: Simpasa, Elinaty
Provider Name: Regency Healthcare Limited
Care home beds: 34
Care Types: Care Home with Nursing • Care in your Home • Dementia • Dementia • Mental Health • Mental Health • Older People • Older People • Physical Disability • Physical Disability • Younger Adults • Younger Adults
At Acorn we aim to provide all residents with a high standard of care in a friendly, homely atmosphere, responding professionally to the ever-changing needs of each individual. Our dedicated staff is headed by a registered manager, who has many years of experience in caring for the elderly. Our managers provide hands-on supervision to maintain our tradition of excellence. All Staff are DBS checked and trained to an appropriate level, many with NVQ qualifications. Training is sponsored by the company as part of an on-going commitment to training and retaining high quality staff.
As in all our establishments, there is full disabled access, lifts to all floors and specialised equipment is available, e.g. for assisted bathing. Physiotherapy, Chiropody, Dentists and Opticians are all available on request. Local clergy of all denominations are encouraged to visit on a regular basis and can also be arranged on request. We have full time occupational therapist who is responsible for organising the daily activities. The home is visited by hairdressers and a range of complimentary therapies can be arranged on request at your own cost. A full programme of activities is available to our residents, tailored to their needs and abilities.
Acorn Nursing Home originally established in 1989 was acquired by Regency Healthcare Limited in December 2007. The Home caters for the elderly people who may or may not have nursing needs. Built during the Victorian era it is the former vicarage to All Saints Church and has been extended in keeping with the original stonework. We provide a mixture of single and shared rooms with a small number having en-suite facilities.
Our trained chefs prepare a wide range of home cooked food using fresh local produce. The choice is based on traditional recipes and daily alternatives are provided at every meal time. Special diets are also catered for.
Although there is a non-smoking policy in the home, special smoking zones are designated and both smokers and non-smokers are accommodated in all our care homes. Accommodation is fully inclusive of laundry.
The home welcomes guests funded by Social Services and those who are privately paying clients. This home is inspected and accredited by CQC, in accordance with statutory government regulation.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place 18 and 26 July 2017, it was unannounced on the first day.
The inspection team consisted of two adult social care inspectors and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service. In this case services for older people.
On this occasion we did not ask the provider to complete a Provider Information Return, (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. However, since the last inspection the provider has had an improvement action plan in place and they have been sending up regular updates.
Before the inspection we reviewed all the information we held about the provider. We contacted the local authority to ask for their views on the service and used the feedback they provided to help us plan the inspection. During the inspection we observed the meal service at breakfast and lunch time and observed how people were cared for and supported in the communal rooms. We spoke with three people who lived at the home, four relatives, four care assistants, two nurses, one housekeeper, the cook, the activities organiser, the registered manager and one of the company directors.
We looked at five people's care records and people's medication records. We looked at other records related to the day to day running of the home such as training records, maintenance records, meeting notes. We looked around the home, inside and outside.
We took all this information into account when making our judgments about the service.
Last updated 01:10:20 16th Feb 2018 - Update Now
To view the latest inspection report compiled by the CQC please click here »