426 Holderness Road
North Humberside HU9 3DW
Telephone: (01482) 215283
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the registered provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 5 January 2016 and was carried out by an adult social care inspector. Due to nature of the service the registered provider was given 24 hoursâ notice.
We looked at the notifications and reviewed all the intelligence CQC had received to help inform us about the risk level for this service. We reviewed all of this information to help us focus our inspection. We spoke with the local authority safeguarding team prior to our inspection to see if they had any information of concern regarding the service.
We spoke with four people who used the service and three of their relatives. We spoke with five staff, the serviceâs care co-ordinator and the registered provider.
We looked at five care files which belonged to people who used the service. We also looked at other important documentation relating to people who used the service such as accident and incident records and investigations as well as medicines administration records. We looked at how the service used the Mental Capacity Act to ensure that when people were deprived of their liberty actions were taken in line with the legislation.
We looked at a selection of documentation relating to the management and running of the service. These included five staff recruitment files, training records, staff rotas, supervision records for staff, minutes of meetings with staff and people who used the service and quality assurance information such as audits, checks and questionnaires.
Last updated 02:09:13 21st Feb 2018 - Update Now
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