Unit 9, The Rural Enterprise Centre
Stafford Drive, Battlefield Enterprise Park
Shropshire SY1 3FE
Telephone: (01743) 453183
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 24 May 2017 and was announced. The provider was given notice, because the service provides a domiciliary care service and we needed to be sure that someone would be at the location.
The inspection team consisted of one inspector.
Before our inspection we reviewed information held about the service. We looked at our own system to see if we had received any concerns or compliments about the service. We analysed information on statutory notifications we had received from the provider. A statutory notification is information about important events, which the provider is required to send us by law. We contacted representatives from the local authority and Healthwatch for their views about the service. We used this information to help us plan our inspection.
During the inspection we spoke with eight people who used the service and two relatives. We spoke with seven staff which included care staff, the assistant manager, registered manager and care manager. We viewed care records for two people, two medicine records, one staff recruitment record and records relating to how the service was managed.
Last updated 06:37:18 18th Jan 2018 - Update Now
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