Nutfield Grove, Filton
Avon BS34 7LJ
Telephone: (0117) 963 6597
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We undertook an announced focused inspection of Agincare UK - Nutfield Extra Care Scheme on 24 August 2017. This inspection was done to check that improvements to meet legal requirements after our inspection of 12-16 September 2016 had been made. We inspected the service against one of the five questions we ask about services: is the service responsive? This is because the service was not meeting some legal requirements. The inspection team consisted of one inspector. The provider was given 48 hoursâ notice because the location provides a domiciliary care service; we needed to be sure that someone would be in.
Prior to our inspection we reviewed information we held about the service. This included previous inspection reports, information received and statutory notifications. A notification is information about important events which the provider is required to send us by law. We contacted commissioners (who fund the care for some people) of the service and asked them for their views.
During the inspection we spoke with the deputy manager, two members of care staff and two other professionals who have regular involvement with the service. We also looked at the care plans of all four people who were using the service at HMP Leyhill, the daily running records kept by staff, results from satisfaction surveys and the audits of care plans that had been completed by the registered manager.
Last updated 04:12:14 18th Jan 2018 - Update Now
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