Alder House Care Home
172A Nottingham Road, Nuthall
Nottinghamshire NG8 6AX
Telephone: (0115) 975 8110
Registered Manager: Catherine Bower
Provider Name: Avery Homes TH Limited
Care home beds: 60
Alder House Care Home is a Nottingham care home in Nuthall and really quite an exceptional place. It’s noticeable as soon as you cross the threshold and meet the residents and staff. The sense of togetherness is so apparent that it shines out and is something we are really proud of. ‘Ten out of ten and a gold star.’ That’s one happy resident’s opinion!
The home is just off the A610 Nottingham Road in Nuthall, adjoining one of the entrances to Broxtowe County Park and a three-minute walk from the Phoenix tram stop for trams into Nottingham. Our residential, dementia and respite care for residents is of the highest quality and focused on enhancing each and every resident’s well-being. It’s an excellent place for retirement living with a touch of luxury.
All bedrooms are spacious and fully en-suite with walk-in showers and 3/4 size beds as standard. We also have a handful of companion suites with their own small kitchenette and living room, ideal for couples who like that extra bit of independence. All our interiors are well furnished and comfortable and companionable places.
We pay special attention to dementia care. For instance we have a café full of objects from yesteryear which remind residents of the past and how times have changed. These are great talking points.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We visited the service on 05 and 06 July 2016, this was an unannounced inspection. The inspection team consisted of two inspectors and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection, the provider completed a Provider Information return (PIR). A PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. Prior to our inspection we also reviewed information we held about the service. This included information received and statutory notifications about the provider. A notification is information about important events which the provider is required to send us by law.
Local commissioners of the service, Healthwatch Nottinghamshire, Healthwatch Nottingham and health and social care professionals involved with the service were contacted to obtain their views about the quality of the care provided by the service.
During our inspection we spoke with nine people who used the service, nine relatives, three members of care staff, a care coordinator, regional manager and registered manager. We looked at the care plans of five people who used the service and any associated daily records such as the daily log and medicine administration records (MAR). We looked at four staff files as well as a range of records relating to the running of the service such as quality audits and training records.
Last updated 04:09:15 8th Dec 2017 - Update Now
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