Registered Manager: Pauline Borland RN
Provider Name: Balcombe Care Homes Limited
Care home beds: 38
Aldersmead Care Home offers personally tailored care in very homely, cosy and warmly welcoming surroundings. Tucked away in a quiet residential area near Chichester, yet just minutes away from the hustle and bustle of the seaside town of Bognor Regis, the home provides nursing, dementia and residential care for 38 residents. Walking into Aldersmead, it feels warm and friendly, like a large family home with a strong sense of community, and this is echoed throughout. With skilled staff, appetising food and comfortable accommodation, Aldersmead is a welcoming, happy and peaceful place to live.
Each of our rooms is different with its own charm and personality. We’re sure you’ll find something that suits your taste. We encourage you to bring cherished possessions and personalise your room because we really want you to feel at home. Most of our well-appointed, comfortable single rooms have en-suite facilities and all rooms feature a nurse call system, television and telephone.
Our highly trained, motivated and committed staff work as a close-knit team with the shared goal of giving each of our residents the best possible quality of life. We pride ourselves on providing care that is appropriate and discreet, delivered with dignity, compassion and respect. When it comes to care, nothing less than the highest standards will do.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 24 August 2015 and was unannounced.
The inspection was undertaken by an adult social care inspector, an inspection manager and an expert by experience with expertise in caring for older adults. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection, we reviewed the information we held about the service and service provider. This included the previous inspection reports and statutory notifications sent to us by the registered manager about incidents and events that had occurred at the service. A notification is information about important events, which the service is required to send to us by law.
The registered provider had completed a provider information return (PIR). The PIR is a form that asks the provider to give some key information about the service, what the service does well and the improvements they plan to make.
We contacted a medical practice and Sussex Community NHS Trust for their views. We used all this information to decide which areas to focus on during our inspection.
Some people could not talk with us about their experiences of living at the home and we spent time observing how they were cared for and treated by staff. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We spent time looking at records including six care records, four staff files, the staff training programme, staff meeting minutes and rotas, medication administration record (MAR) sheets, risk assessments and other records relating to the management of the home.
On the day of our inspection, we met with five people living at the service and five visitors of whom one was a relative and four were friends. We observed people as they engaged with their day-to-day tasks and activities.
We spoke with the registered manager, maintenance person, two senior care staff, a cleaner and two registered nurses.
The service was last inspected in May 2014 and there were no concerns.
Last updated 11:14:49 16th Oct 2017 - Update Now
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