Greater Manchester M28 1LT
Telephone: (0161) 703 9777
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on Monday 23 and Tuesday 24 January 2017 and was unannounced. The inspection team consisted of one adult social care inspector from the Care Quality Commission (CQC) and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Prior to the inspection we reviewed all of the information we held about the home in the form of notifications, previous inspection reports and safeguarding incidents. We also contacted any relevant stakeholders from Salford City Council which included safeguarding and the commissioning team.
During the inspection we spoke with people and viewed care records and documentation in order to help inform our inspection judgements. This included speaking with seven people that lived at the home, four visitors and one health professional. We spoke with the regional manager, current home manager, senior manager, three care staff, activities coordinator and chef. Records looked at included five care files, eight medication administration records (MAR), six staff personnel files, training records, building checks and any relevant quality assurance documentation.
We observed care and interactions in the communal areas which included the lounges and dining room. We also looked in peopleâs bedrooms accompanied by the home manager and looked at bathrooms, toilets and the kitchen facilities.
Last updated 01:46:09 11th Dec 2017 - Update Now
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