Alfriston Court

Alfriston Court

Sloe Lane
Alfriston
East Sussex BN26 5UR

Telephone: (01323) 874140
Website: www.chanctonbury-care.com

Registered Manager: Gwyn Williams
Provider Name: Chanctonbury Health Care Ltd
Care home beds: 27

Care Types: Care Home with NursingOlder People


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Last updated 6 December 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 13 and 19 October 2016 and was unannounced. This was undertaken by an inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Before our inspection we reviewed the information we held about the home. We considered information we held about the service, which included safeguarding alerts that had been made and notifications which had been submitted. A notification is information about important events which the provider is required to tell us about by law. The provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

We spoke with the commissioner of care from the local authority before the inspection. During the inspection we were able to talk with nine people who used the service and two relatives. We also spoke with nine staff members including the registered manager, deputy manager, three care staff the chef activities, co-ordinator head of housekeeping, maintenance person and the chef. We spoke with a visiting health care professional during the inspection, and a local GP afterwards.

We observed lunch and the evening meal in the dining room. We spent time observing people in areas throughout the home and saw interaction between people and staff and visiting entertainers. Some people were unable to speak with us. Therefore we used other methods to help us understand their experiences. We used the Short Observational Framework for Inspection (SOFI) during the day on the first floor. SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

We reviewed a variety of documents which included four people’s care plans and associated risk and individual need assessments. This included ‘pathway tracking’ people living at Alfriston Court Luxury Care Home This is when we looked at people’s care documentation in depth and obtained their views on how they found living at the home. It is an important part of our inspection, as it allowed us to capture information about a sample of people receiving care.

We looked at four staff recruitment files, and records of staff training and supervision. We viewed medicine records and looked at policies and procedures, and systems for recording complaints, accidents and incidents and quality assurance records.

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Last updated 12:36:04 13th Dec 2017 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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