Tyne and Wear DH5 9AJ
Telephone: (0191) 526 6326
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We inspected All Saints Vicarage on 1 July 2015. This was an announced inspection. We informed the provider at short notice (the day before) that we would be visiting to inspect. We did this because the location is a small care home for people who are often out during the day; we needed to be sure that someone would be in. The inspection team consisted of two adult social care inspectors.
Before the inspection we reviewed all of the information we held about the service. This included notifications we had received from the service.
The provider was not asked to complete a provider information return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
At the time of our inspection visit there were five people who used the service. People who used the service had complex needs and were unable to talk with us; however we spent time with them in the communal areas and observed how staff interacted with people. We looked at all communal areas of the home and some bedrooms. After the inspection we spoke with the relatives of two people who used the service.
During the visit, we spoke with the registered manager and three support workers.
During the inspection we reviewed a range of records. This included two peopleâs care records, including care planning documentation and medication records. We also looked at staff files, including staff recruitment and training records, records relating to the management of the service and a variety of policies and procedures developed and implemented by the provider.
Last updated 05:31:36 13th Dec 2017 - Update Now
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