Humberside HU17 9HN
Telephone: (01482) 873615
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 27 January 2017 and was unannounced. One adult social care (ASC) inspector carried out the inspection.
Before this inspection we reviewed the information we held about the home, such as notifications we had received from the registered provider and information we had received from the local authorities who commissioned a service from the registered provider. We also requested feedback from a number of health care professionals, and received information from one. The registered provider was asked to submit a provider information return (PIR) prior to this inspection. This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make. The PIR was returned within the required timescale.
On the day of the inspection we spoke with five people who lived at the home, two relatives, two members of staff and the registered manager. We looked around communal areas of the home and bedrooms, with people's permission. We also spent time looking at records, which included the care records for two people who lived at the home, the recruitment and training records for two members of staff and other records relating to the management of the home, including quality assurance, staff training, health and safety and medication.
Following the day of the inspection we spoke with the relative of one person who lived at the home to gain their feedback.
Last updated 02:32:50 20th Feb 2018 - Update Now
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