262 Beverley Road
Humberside HU5 1AN
Telephone: (01482) 440359
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 2 June 2017 and was unannounced. The inspection team consisted of one adult social care inspector.
The registered provider had completed a Provider Information Return (PIR). This is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make. We also checked our systems for any notifications that had been sent in as these would tell us how the registered provider managed incidents and accidents that affected the welfare of people who used the service.
Prior to the inspection, we spoke with the local authority safeguarding, and contracts and commissioning team, about their views of the service.
During the inspection, we observed how staff interacted with people who used the service throughout the day. We spoke with four people who used the service and six other people completed a short questionnaire during the inspection. We spoke with the registered manager, the enablement co-ordinator, a support worker and a domestic worker. The enablement co-ordinator was employed to support people to maintain and develop their activities of daily living skills to help when moving to more independent accommodation. We also spoke with the registered provider and a director of the service.
We looked at four care files for people who used the service. We looked at the medication administration records (MARs) for all 20 people. We looked at how the service used the Mental Capacity Act 2005 to ensure that when people were assessed as lacking capacity to make their own decisions, best interest meetings were held in order to make important decisions on their behalf.
We looked at a selection of documentation relating to the management and running of the service. These included recruitment files for three staff, training records, the staff rota, menus, maintenance of equipment records, quality assurance audits, complaints management, and minutes of meetings with staff and people who used the service, We completed a tour of the environment.
Last updated 10:29:44 20th Feb 2018 - Update Now
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