Northamptonshire NN16 9QT
Telephone: (01536) 482777
Provider Name: Regal Care Trading Ltd
Care home beds: 38
Jacqui Marks who is registered with CQC is fully trained with NVQ 5 and years of knowledge within the care sector.
Friendly fully Trained 30+staff, all staff have DBS checks prior to employment with references to support and make safe for the clients at Ashley Court.
Accommodation: 38 single bedrooms all with en-suite facilities, all rooms have TV points , the home is split over two floors each with lounges and dining rooms.
3 assisted bathrooms 1 shower room and communal toilets with easy access from the lounges.
We have a memory café which is doubled as a dining area to enable visitors to sit with family’s and enjoy a cup of tea.
We have parking for up to 10 vehicles.
The home is dementia friendly with signage to enable the correct directions and location to areas of the home. The bedrooms have signage to help clients recognise their accommodation with personal pictures and name.
Our residents have varying needs and we endeavour to meet as many needs as possible and ensure the effect of meeting individual needs does not impact on others
All rooms are connected to a nurse call system for the benefit and safety of service users.
Bedrooms doors have lockable facilities but these can be accessed at any time by care staff.
Day care and Respite Care available offering:
- Planned activities
- Assistance with eating and drinking
- Carer escort service available
- Drop in times to suit individuals client’s needs.
- Meals and Snacks to suit the Individual.
The home offers a wide range of activities designed to encourage the client to keep mobile, and most importantly take an interest in life. The staff encourages and in certain instances, help Service User’s to pursue their hobbies and interests:
Service Users can assisted in the following games
Outside activities , Garden Parties and family days and much more
Health professionals are involved on a regular basis with all our Service Users. We work closely with the team and support them for bloods, Injections, wound dressings etc…
The chiropodist will visit all Service Users approximately every 6-8 weeks.
Hairdresser attends every Tuesday and is asked on the visit if attendance is liked.
A yearly visit from the Optician will be carried out. The records are recorded of attendance to our person centred IPod system.
CPN’s and psychogeriatricians will visit the Home whenever this has been assessed to be
Required, as do Social Workers.
GPs and district Nurses are called upon to ensure all our Service Users have medical treatment when needed.
PRIVACY: The right of a Service User to be left alone and undisturbed whenever they wish.
DIGNITY: The understanding of a Service Users’ needs and treating them with respect.
INDEPENDENCE: Allowing a Service User to take calculated risks, to make their own decisions and think and act for themselves.
CHOICE: Giving a Service User the opportunity to select for themselves from a range of alternative options.
RIGHTS: Keeping all basic human rights available to the Service Users.
FULFILMENT: Enabling the Service User to realise their own aims and helping them to achieve these goals in all aspects of daily living.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This was a comprehensive inspection that was completed by one inspector on 16 and 20 February 2017 and was unannounced.
Before the inspection, the provider completed a Provider Information Return [PIR]. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. The provider returned the PIR and we took this into account when we made judgements in this report. We also reviewed other information that we held about the service such as notifications, which are events which happened in the service that the provider is required to tell us about, and information that had been sent to us by other agencies. This included the local authority who commissioned services from the provider.
During our inspection we spoke with five people who used the service and twelve members of staff including care staff, housekeeping staff, the registered manager and area manager. We also spoke with three peopleâs relatives and a visiting community nurse. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We looked at records and charts relating to four people and four staff recruitment records. We looked at other information related to the running of and the quality of the service. This included quality assurance audits, training information for care staff, staff duty rotas, meeting minutes and arrangements for managing complaints.
Last updated 11:23:26 21st Nov 2017 - Update Now
To view the latest inspection report compiled by the CQC please click here »